Refund and Cancellation Policy

Thank you for shopping with us! We strive to provide the best products and services to our customers. However, we understand that sometimes returns or cancellations may be necessary. Please read the following policy for guidance on refunds and cancellations.

1. Refund Policy

We offer refunds for eligible products under the following conditions:

• Eligibility for Refund: Products can be returned within [insert number of days, e.g., 30 days] from the delivery date.
• Product Condition: The product must be unused, in the original packaging, and in a condition suitable for resale.
• Non-Refundable Items: [List any non-refundable items, such as digital products, personalized products, etc.]

2. Cancellation Policy

Orders can be canceled within [insert number of hours, e.g., 24 hours] from the time of placing the order. Once the cancellation window has passed, we will not be able to process a cancellation request. If the product has already been shipped or delivered, you must follow our refund policy.

How to Request a Refund or Cancellation

To initiate a refund or cancellation, please contact us via email or phone. Our support team will guide you through the process and ensure that your request is handled promptly.

Email: info@zillionthreads.com

Phone: +91 94890 61175

Please provide the following information when contacting us:

• Order Number
• Product Name(s)
• Reason for Return/Cancellation