At Zillion Threads, we respect your privacy and are committed to protecting the information you provide while using our website and services.

1. Information We Collect

We may collect information such as your name, email address, phone number, billing and shipping address, account details, business information, GST details, and other information you provide while using our website.

2. Business & Wholesale Information

For B2B transactions, we may collect business name, GSTIN, business address, product requirements, order quantities, purchase information, and other details required to process wholesale enquiries and orders.

3. Order & Transaction Information

We may collect information related to your purchases, including products ordered, quantities, order value, invoice details, payment status, delivery information, and return or refund details.

4. Payment Information

Payments may be processed through third-party payment gateways. Payment providers may collect transaction and payment information required to complete the transaction. We do not intend to store complete card details, UPI PINs, or banking passwords on our website.

5. Website & Device Information

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device information, operating system, pages visited, referring website, and website usage information.

6. Cookies

We may use cookies and similar technologies to maintain login sessions, remember preferences, manage cart functionality, improve website performance, analyze traffic, enhance security, and improve user experience.

7. How We Use Your Information

We may use collected information to process orders, respond to enquiries, provide quotations, arrange delivery, process payments, provide customer support, improve our website and services, maintain security, and comply with applicable laws.

8. Marketing Communications

Where permitted, we may send information about new products, collections, wholesale opportunities, offers, promotions, and business updates. You may opt out of promotional communications at any time.

9. Sharing Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment gateways, courier companies, hosting providers, analytics providers, communication services, professional advisers, or authorities where legally required.

10. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure, or loss. However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain information for as long as reasonably necessary to provide services, process transactions, maintain business records, comply with legal and tax requirements, resolve disputes, and protect our legitimate business interests.

12. Third-Party Websites

Our website may contain links to third-party websites and services. Zillion Threads is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.

13. Children’s Privacy

Our website is primarily intended for businesses, retailers, wholesalers, distributors, and other customers. We do not knowingly collect personal information directly from children for independent commercial purposes.

14. Your Privacy Rights

Depending on applicable law, you may have rights to request access, correction, deletion, or other applicable actions relating to your personal information. You may also opt out of marketing communications or contact us regarding privacy concerns.

15. Policy Updates & Contact

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

Zillion Threads
SF No. 29/18, Onapalayam,
Vadavalli to Thondamuthur Road,
Coimbatore – 641109, Tamil Nadu, India

Phone: 93458 33690 / 94890 42220
Email: info@zillionthreads.com
Website: zillionthreads.com